Hospital Policies

Cellular Phones

Please do not use cellular phones in patient care areas where there are signs prohibiting their use. The use of cellular phones in some areas, such as the intensive care unit, can disrupt medical equipment performance. The medical staff can direct you to public telephones or areas appropriate for usage.

Medical Information and Patient Privacy

UCSF Medical Center is committed to protecting your medical information. The Health Insurance Portability and Accountability Act (HIPAA) of 1996 mandated significant changes in the regulations governing the provision of health benefits, delivery and payment of health care services, and security and confidentiality of patient health information.

For information about your rights and the obligations we have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

Safety Drills

Safety is a constant concern. We participate periodically in fire and emergency preparedness drills to test safety equipment and as part of our continuing Safety Education Program for all staff. If an alarm sounds while you are here, please stay calm and follow the instructions of the staff. We will take care of you.

Smoke Free Environment

Because we care about your health and the health of others, UCSF Medical Center is a smoke-free environment. Smoking in and around the hospital premises and affiliated sites is prohibited. Effective Nov. 20, 2008, outdoor smoking areas will be eliminated. Hospital patients who smoke will receive nicotine replacement therapy and counseling by our smoking cessation team. Nicotine replacement products will be available in the hospital Gift Shop at Parnassus and Mount Zion for family members and visitors who smoke.