Hueylan Chern

Dr Chern is excellent

I got a good doctors who are taking care of me right now at UCSF

Doctor was professional and I was comfortable during exams

I had a very informative visit with Dr.Chern.She did not make me feel rushed and answered all questions.

All good.

Everyone makes an excellent team, the doctor, nurses and the assistant

One of the worst experiences I've ever had in healthcare

Loved Dr Chern, very thoughtful and informative

Dr. Chern was awesome. Friendly, easy to talk with, answered all my questions directly and made me feel comfortable about my path forward.

Dr. Hearn is caring and professional a nice combination

The doctor recapped the exam but I was hoping to see that summary in the after visit summary. For example did she have an estimate on size of tumor. She tried to answer all of our questions but she did not want to over step questions I should get from my oncologist and I understand that.

This provider seems to have a personality issue. I don't think she really tried to be callous, but it came across that way. She seemed most interested in trying to force her point of view and not take mine into consideration. I am also a physician, and therefore I would've expected more respect from my opinion then she was willing to share.

Dr Cherny's patience in explaining the surgery is most appreciated.

Dr. Chern was professional but caring .

I felt very confident in Dr.Chern's approach.

Dr. Chern and staff is the best

Excellent service

Dr. Hueylan Chern was very pleasant, and she truly listens. She was very empathetic and described my options to improve my medical situation. Dr. Chern is incredibly professional and caring.

She made me feel comfortable

Outstanding!

Dr. Chern is an experienced surgeon. There are several areas in which could be better about the experience I've had since being diagnosed with the fistula. First of all, it feels like she believes living with a seton is the best option. I've always had to ask about my options. As a clinician myself working in neuro, I've made the same mistakes as to assuming people's values and what would be best for someone's quality of life. She was pleasant and answered all my questions and is agreeable to what I decide, but I don't feel she is trying to understand my priorities and looking into options. I also find it alarming that surgeons aren't able to speak to the state of the evidence as far as stem cells go. I understand it's difficult to stay up to date and they probably mostly are focused on cancer, but fistula is still a major problem that is physically and mentally exhausting. As a clinician, I've always prioritized following the research to solve complex problems and I also know that many clinicians do not. I would expect UCSF to be more knowledgeable about treatment options, even if they're decades away.

No solutions offered!!!

Dr. Chern was so nice and very easy to talk to. I feel that she is a very good surgeon and knows what she is talking about but she is also very caring and took the time to explain to me the issues with my problem. She was attentive and didn't make me feel like she was in a hurry to be done with me.

She was phenomenal. Extremely knowledgable and the best provider I've ever seen in regards to the issue I'm trying to resolve. She was absolutely elite

One frustrating thing about the follow-up appointment is that there was no new information for the doctor to review, and no specific next steps etc. Because my condition/infection had already been treated, I'm not sure what the value of the follow-up referral was, given that there were no new tests or procedures.